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5px;border-radius:4px;background:var(--stone-100);color:var(--fg-secondary);font-size:9.5px;font-weight:600;letter-spacing:.06em;text-transform:uppercase}.conversa-sub{margin:0;color:var(--fg-tertiary);font-size:12px;line-height:16px;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.conversa-troca{display:flex;align-items:center;gap:6px;margin-top:4px;color:var(--fg-tertiary);font-size:12px}.conversa-troca select{max-width:100%;height:28px;border:1px solid var(--border-input);border-radius:var(--radius-md);background:var(--bg-card-white);color:var(--fg-primary);font:inherit;font-size:12px}.conversa-fechar{display:flex;align-items:center;justify-content:center;flex-shrink:0;width:36px;height:36px;border:0;border-radius:var(--radius-md);background:none;color:var(--fg-tertiary);cursor:pointer}.conversa-fechar:hover{background:var(--stone-100);color:var(--stone-700)}.conversa-mensagens{display:flex;flex:1 1;flex-direction:column;gap:6px;min-height:0;padding:8px 18px 20px;overflow-y:auto;background:var(--bg-base)}.conversa-anteriores{align-self:center;margin-top:8px;padding:4px 12px;border:1px solid var(--border-subtle);border-radius:var(--radius-md);background:var(--bg-card-white);color:var(--fg-link);font:inherit;font-size:12px;font-weight:600;cursor:pointer}.conversa-dia{display:flex;flex-direction:column;gap:8px}.conversa-dia h3{position:-webkit-sticky;position:sticky;top:0;align-self:center;margin:14px 0 4px;padding:3px 10px;border-radius:9999px;background:var(--stone-100);box-shadow:0 0 0 3px var(--stone-50);color:var(--fg-secondary);font-size:11px;font-weight:600}.conversa-bolha{display:flex;flex-direction:column;gap:3px;max-width:78%;padding:8px 12px 9px;border-radius:14px 14px 4px 14px}.conversa-bolha.paciente{align-self:flex-start;border:1px solid var(--border-subtle);border-radius:14px 14px 14px 4px;background:var(--bg-card-white)}.conversa-bolha.agente{align-self:flex-end;background:var(--blue-50)}.conversa-bolha.clinica,.conversa-bolha.equipe{align-self:flex-end;background:var(--amber-50)}.conversa-quem{display:flex;align-items:baseline;gap:8px;margin:0;font-size:11px}.conversa-quem strong{color:var(--stone-700);font-weight:600}.conversa-bolha.agente .conversa-quem strong{color:var(--blue-800)}.conversa-bolha.clinica .conversa-quem strong,.conversa-bolha.equipe .conversa-quem strong{color:var(--amber-800)}.conversa-quem time{color:var(--fg-tertiary);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.conversa-texto{margin:0;font-size:13px;line-height:19px;text-wrap:pretty;white-space:pre-wrap;overflow-wrap:anywhere}.conversa-estado{align-self:center;margin:12px 0 0;color:var(--fg-tertiary);font-size:12px}.conversa-erro{color:var(--error)}.conversa-rodape{flex-shrink:0;display:flex;align-items:center;gap:12px;padding:12px 20px;border-top:1px solid var(--border-subtle)}.conversa-rodape>span{flex:1 1;min-width:0;color:var(--fg-tertiary);font-size:11.5px;line-height:15px}.conversa-rodape a{display:inline-flex;flex-shrink:0;align-items:center;gap:7px;height:36px;padding:0 14px;border-radius:var(--radius-md);background:var(--blue-600);box-shadow:var(--shadow-sm);color:var(--fg-inverse);font-size:12.5px;font-weight:600}.conversa-rodape a:hover{background:var(--blue-700)}@media (max-width:768px){.conversa-dialogo{width:100%;max-width:100%;height:100%;max-height:100%;margin:0;border:0;border-radius:0}.conversa-cabecalho{padding:8px 8px 8px 16px}.conversa-rodape{padding:12px 16px 20px}.pessoa-ver-conversa{height:44px}}